Physical orders are shipped with in 48 hours of purchase Monday through Friday excluding holidays. We may use USPS Priority Mail, UPS Ground or FedEx Ground depending on current rates. Outside the US, Canada and Mexico has gotten expensive and slow, so the rates and shipping times will be high and long, respectively... sorry about that.
No returns on digital-only downloads. Defective physical product can be exchanged or returned within 90 days of purchase.